The Business Link's Holiday
Dec. 24: 9 a.m. to 1 p.m.
Dec. 25: closed
Dec. 26: closed
Dec. 29: 9 a.m. to 5 p.m.
Dec. 30: 9 a.m. to 5 p.m.
Dec. 31: 9 a.m. to 3 p.m.
Jan. 1: closed
Jan. 2: closed
The Business Link and
its staff wish you a happy holiday season!
Service for Alberta's Exporters
The Business Link recently
introduced a new specialized service under the banner of Export Link.
Funded by Western Economic Diversification, Export Link
will serve the needs of new and potential exporters
in the province of Alberta.
Export Link will offer information
and guidance through its information centre in Edmonton
and regional export centres, a toll-free export information
line, and on-line. An expanded collection of specialized library
resources will be acquired to help new and potential
exporters do preliminary market research and will
be made available throughout the province through
The Business Link's Library. New export training
sessions will also be developed, which will provide information on a variety of topics
of interest to new and potential exporters.
For more information on Export Link,
call our export information line at: 1-888-811-1119.
The Fall season of The Business
Advisor Program and Small
Business Seminars is now over.
Stay tuned for a new season of affordable
and informative seminars and brown bag presentations
starting February 10, 2004.
The Guest Advisor Program will be offered
again on February 2, 2004.
The Business Link's Aboriginal
Business Service Network (ABSN) recently launched a
series of on-line video clips featuring aboriginal business
success stories: the Aboriginal Business Profiles.
Six of the video clips feature Alberta
Aboriginal business people, and four depict entrepreneurs
from eastern Canada. Approximately six minutes each,
the clips will allow viewers to gain a better perspective
of how other entrepreneurs have addressed various issues
within their individual home-based businesses. The series
showcases businesses in three general stages of development:
Start-up Home Biz, Established Home Biz, and Take-off
To view the Aboriginal Business Profiles,
visit ABSN Alberta's web site at: www.cbsc.org/alberta/
Dawn Clarke is a Business Officer
at The Business Link. She's been assisting
new and existing entrepreneurs for almost 7 years.
Dawn has a Marketing Diploma from NAIT. She can help
you with questions about start-up requirements, choosing
a form of business, marketing, international business
and intellectual property. She also shares in promoting
The Business Link to potential entrepreneurs.
One way is by providing guided tours of our facilities
to groups. If you would like to arrange to bring a group
in, please contact her.
Dawn can be reached at (780) 415-0362
or by e-mail at: clarke.dawn@
Call for Mentors
Grant MacEwan College is a one of the
sponsors of Economic Development Edmonton's Venture
Prize, Business Plan Competition.
MacEwan Corporate Learning, which is
administering the mentorship portion of the program,
is actively seeking mentors with business experience
who may be interested in participating.
Participants will be seeking potential mentors with
expertise in marketing, finance and business plan writing.
Commitments expire at the end of January, so they are
limited and manageable.
More details may be found on the website at www.ventureprize.com.
Talk to Us!
Need assistance in finding information
on our web site? Check out our web/voice support service,
"Talk to Us".
Please feel free to forward E-News!
from The Business Link
to a friend or colleague. They can subscribe
on-line on our web site.
pour accéder, ou vous abonner à ce bulletin
électronique en français.
Welcome to a new issue of E-News! from The
Business Link. Whether this is your first time
to receive E-News!, or you've been with
us from the first issue, we hope you will enjoy this
quick monthly e-newsletter. Our goal is to keep you
informed of upcoming events and services at The
Business Link and other items of interest to
Alberta's small business community.
Your feedback is welcome at any time to help us improve
and enhance our services for Alberta entrepreneurs.
Simply click on the "Feedback" icon located
at the top of E-News! to send us your views.
The Business Link's Fall 2003
Seminars and Brown Bag Presentations
Our economically-priced Small Business Seminars
and FREE Brown Bag Presentations feature
the basics of business from start-up to marketing to
e-business...and more! All sessions are held at The
Business Link at 100 - 10237 104 Street
in Edmonton. Pre-registration is required for the seminars
but not for the "brown baggers", however there
is limited seating on a first-come, first-served basis.
noon - 1 p.m.
in Front of the Media
noon - 1 p.m.
Your Goods Into the United States
noon - 1 p.m.
More by Talking Less
- 1 p.m.
a New Product
For more information on our Small Business Seminars
and to register on-line, visit our web site at: www.cbsc.org/alberta/seminars.cfm.
Details on the "Brown Baggers" are available
US/Canada Trade: A Practical Approach
Export Link, a new specialized service of
The Business Link, is organizing an
export training session at the border to provide
new and potential exporters with information on
the import-export process between Canada and the
The session will consist of a two-hour "Export
Information Session" to be held in Lethbridge on
December 3, followed by a full day session: "US/
Canada Trade: A Practical Approach", to be held
in Coutts on December 4.
For only $50, visit the newly renovated
customs facilities, meet with US and Canadian customs
and immigration officials, learn tips from trade commissioners,
freight forwarders, customs brokers and representatives
from agencies helping exporters on both sides of the
border, and network with other companies doing business
in Canada and in the United States.
For more information, and to register,
access the registration form on-line at: www.cbsc.org/alberta/content/bordersession.pdf.
Quality Council of Alberta Brown
The Quality Council of
Alberta (QCA) invites you to attend their FREE monthly
Brown Bag Sessions, held every third Friday of the month
at noon from September to June, 2004. Bring your lunch
and take in this series on this year's theme "Share,
Celebrate, Invigorate". Presenters will share best
practices used by high performing organizations throughout
the world, celebrate some home grown examples and invigorate
participants with "what's going well".
This month's session on "Encouraging Creativity
Amongst Employees" will be held at The
Business Link on Friday, December 19,
2003 from 12:00 noon to 1:00 p.m. Seating is limited
and allocated on a first come - first served basis.
For more information and to register for this session,
contact Ann Beaque at the Quality Council of Alberta
at 780-423-6878 or 1-800-224-0848 or by e-mail at: email@example.com.
Idea to Implementation: Innovation Workshop
Do you have an idea for a new product? Wondering how
to get it into the market place? Want to better understand
the need for innovation? Not sure how to incorporate
innovation into your business or organization? Then
this workshop is for you! A joint project of the Integrated
Resource Unit, the Industrial Research Assistance Program
and The Innovation Network of the Peace Region Economic
Development Alliance (PREDA), this workshop will guide
participants through the steps of the Idea to Implementation
WebtoolTM. Learn that developing a new product is manageable
if you know what the key steps are and how to manage
them. Key success factors will be discussed and the
resources available to you within the region will be
Date: December 12, 2003
Location: Manning, Alberta
Cost: $75 - includes lunch & resource workbooks
($25 discount available for PREDA members - please ask
Register by Friday Dec 5, 2003 by calling The
Innovation Network at 780.835.3959 or 1.866.835.5005.
Privacy Act for the Private Sector (excerpts)
by Rosemary Pon - RJP Ventures Inc
With the Personal Information Protection and Electronic
Documents Act (PIPEDA) coming into effect on January
1, 2004, private sector businesses will need to
focus attention on how they manage personal information.
This legislation affects data pertaining to employees
The Privacy Commissioner of Canada defines personal
information that "is any factual or subjective
information, recorded or not, about an identifiable
individual. It includes:
- age, name, weight, height;
- medical records;
- ID numbers, income, ethnic origin, or blood type;
- opinions, evaluations, comments, social status,
or disciplinary action; and
- employee files, credit records, loan records, existence
of a dispute between a consumer and a merchant, intentions
(for example, to acquire goods or services, or change
Personal information that is available publicly is
excluded under PIPEDA. This includes telephone book
and business card information, such as your job title,
telephone number or address.
Organizations in the private sector are required to
handle personal information appropriately, in accordance
to PIPEDA. They will be held legally responsible for
managing information and will need to designate a privacy
information gatekeeper. Organizations must:
- Obtain consent from the individual when they collect,
use or disclose their personal information, unless:
- The need to collect the information is clearly
in their best interest and their consent cannot
be obtained in a timely manner; or
- The information is needed by a law enforcement
agency for an investigation, and obtaining consent
may jeopardize the information's accuracy.
- Supply the product or a service, even if the individual
refuses consent for the collection, use or disclosure
of their personal information.
- Collect information fairly and lawfully, and
- Provide personal information policies that are clear,
understandable and readily available.
- Destroy, erase or make anonymous personal information
about an individual that is no longer needed to fulfill
the purpose for which it was collected.
The Ombudsman from the Privacy Commissioner of Canada
will handle complaints under the new law. They will
investigate complaints, conduct audits, promote the
awareness of PIPEDA, and research privacy matters.
For further details about privacy protection, see:
Copyright © 2003 Rosemary Pon
RJP Ventures Inc
To access the full version of this article, visit The
Business Link's web site at: www.cbsc.org/alberta/tbl.cfm?fn=tip10.
Would you like to increase the worldwide awareness of
your company? The Virtual Trade Commissioner (VTC) is
your personal gateway to the Canadian Trade
Commissioner Service, an organization with over
500 trade officers in 140 cities worldwide. Over 30,000
qualified Canadian exporters of goods and services take
advantage of this internal government database (formerly
known as WIN Exports). The VTC provides your company
with access to market information, international business
opportunities, and much more.
To receive your personalized VTC, all you have to do
is register as a client of the Trade Commissioner Service
by completing the free registration form, available
on-line at www.infoexport.gc.ca/ie-en/login.jsp.
Once registered you will access the free services of
the Canadian Trade Commissioner Service; receive information
and services through a personalized Virtual Trade Commissioner
Web page; obtain international business leads; and get
international promotion of your company.
For more useful links to additional sources of business
information, visit our web site at: www.cbsc.org/alberta/tbl.cfm?fn=weblinks.
One of these Regional Access Sites is Lamont-Two
Hills Business Development Corporation (BDC).
The Business Link works in partnership
with over 30 Regional Access Sites located throughout
the province, plus the Calgary Business Information
Centre (CBIC), to provide information and resources
to Alberta entrepreneurs. To find the closest Regional
Access Site in your area, visit our web site at: www.cbsc.org/alberta/regional.cfm
Lamont-Two Hills Business Development Corporation is
dedicated to encouraging economic and community development
in the counties of Lamont, Two Hills, Minburn and the
rural portion of Strathcona County. Entrepreneurs and
business people may access a number of services and
resources at the Centre, including business counseling,
business planning services and feasibility studies,
market research assistance and access to MERX (open
bidding system for Government contracts). Other services
include faxing, photocopying, business cards & sign
development, laminating, resume help, job search help,
and FREE Internet access. A Resource Library offering
a wealth of information to help you plan, start and
manage your business is also available.
Lamont-Two Hills BDC provides financing to entrepreneurs
and existing business owners who are unable to obtain
conventional financing. New and existing small businesses
can obtain a loan up to $75,000 (Investment Fund Loan
Program). Business loans up to $75,000 are also available
for entrepreneurs with disabilities through the Entrepreneurs
with Disabilities Program and youth between the ages
of 18 and 29 can apply for a loan up to $25,000 through
its Western Youth Entrepreneur Program.
Lamont-Two Hills BDC also runs the "Self-Employment
Program" which allows Employment Insurance (E.I.)
recipients and unemployed Albertans the opportunity
to start their own business while receiving possible
financial assistance, training and technical assistance,
and the "I Want to be a Millionaire Youth Program"
for youth ages 12-18.
For more information, contact Lamont-Two Hills Business
Development Corporation at:
5019 - 51 Street
P.O. Box 547
Two Hills, AB T0B 4K0
Phone: (780) 657-3512
Fax: (780) 657-2359
Web site: www.centraleastalberta.com
Business Link Business
100-10237 104 Street NW Edmonton, AB T5J 1B1
Business Info Line: 780-422-7722 or 1-800-272-9675